Frequently asked questions

Every package has a starting price listed on the services page. Final price depends on length and complexity. We’ll confirm the final price before any work begins, and all quotes include revisions.

Most print interiors and ebooks are ready in 1-2 weeks from when you send the final manuscript. Children’s books and custom interiors take longer, up to 4 weeks. Every book is different, so we’ll always try to work with your launch deadline.

A Word document (.docx) is ideal. We also accept InDesign and clean PDFs exported from Word or InDesign. If all you have is a scanned print copy, send it anyway and we’ll tell you whether it’s workable before quoting.

Yes. Once you’ve decided to go ahead, we format a sample from your manuscript, usually a chapter opening and a few interior pages, and you approve it before we format the full book. You then review the completed layout before final delivery.

Unlimited. We keep refining until you’re happy with the result, and that applies to every package.

Yes. You can book a free 15-minute intro call and we’ll discuss your book, your timeline, and which package works best for you. And if you’d rather keep it in writing, the contact form works just as well.

Yes. Send us examples you like and tell us what appeals to you. We’ll use them as a starting point for your book.

Yes, on request, at no extra charge. You get the editable file we used to create your book: an InDesign file for books laid out in InDesign, or a Word document for books formatted in Word.

No, we focus on the interior. Cover design is a separate craft, and we’re happy to recommend a trusted specialist if you need one.

We check every file against your platform’s requirements before delivery, so rejections are rare. If your platform flags a formatting problem with a file we supplied, send us the message and we’ll fix it at no extra charge, as many times as it takes.

We can lay out an index you supply. Because page numbers change during layout, an index is usually written from our final proofs, by you or a professional indexer. Send it to us and we’ll set it as the last step. We don’t write indexes ourselves.

Less than there used to be. EPUB is the open industry standard, and Amazon now accepts and recommends it for Kindle as well, so one well-built EPUB works across Kindle, Apple Books, Kobo, Google Play, B&N, and Draft2Digital. We deliver EPUB as standard, and can also provide a Kindle-specific KPF on request.

Most ebooks are ready in 1-2 weeks from when you send the final manuscript. Books with lots of images, tables, or footnotes can take longer. If you have a launch date, tell us when you get in touch and we’ll try to work with it.

Yes, as long as it’s an un-scanned PDF (exported from Word or InDesign, not OCR’d from a printed book). A clean PDF or a Word document both work fine, so whichever is easier for you.

Not pixel for pixel, and that’s by design. A standard ebook is reflowable, which means the reader can set their own font, size, and spacing, and the file adapts to each screen. What we control is the structure underneath, such as clean headings, a working table of contents, and links that work, so it reads well however the reader sets things up. The exception is fixed-layout, where the page is locked in place like a PDF. That’s what we use for children’s picture books and other heavily illustrated titles, where the text needs to stay exactly where it sits on the art.

Yes, for illustrated and children’s books. See the children’s book page for details.

Yes, on request. Most authors don’t need either: KDP accepts EPUB directly, so one EPUB covers Kindle and the other stores. KPF is Amazon’s own Kindle format, which some authors prefer to upload. KDP stopped accepting .mobi for reflowable ebooks in August 2021 and for fixed-layout ebooks in March 2025, but we can still make one if you need a copy for an older Kindle e-reader.

Not for Kindle. Amazon gives every Kindle ebook its own identifier, an ASIN, so you don’t need to buy an ISBN to publish there. Some other stores and distributors ask for one. Each format needs its own ISBN, so your ebook can’t share the paperback’s number. If you supply one, we’ll place it on the copyright page.

Any book where the layout has to do more than hold running text: cookbooks, workbooks and journals, photo books, illustrated non-fiction, anthologies, and books with lots of sidebars, tables, or figures.

Standard print formatting suits fiction and text-led non-fiction, where every page follows the same few patterns. Custom interior design is for books with recipes, worksheets, photo layouts, sidebars, or tables, where different kinds of pages each need their own layout. If you’re unsure, send a few sample pages and we’ll recommend the right service.

Allow up to 4 weeks from manuscript handoff to final files. We’ll confirm the schedule after reviewing your book. If you have a deadline, tell us when you get in touch.

Yes. Send them at the highest resolution you have. For print, images should be 300 dpi at the size they’ll appear on the page. We check every image before layout and flag any that fall short, so you can replace them or decide how to use them.

Yes, quoted separately. The right ebook format depends on your content and where you plan to publish, and we’ll explain the options before you decide. See the ebook conversion page for details.